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Tevora Leadership

Londyn Van Zyl

Director, Sales Operations

About Londyn Van Zyl

London is the Director of Sales Operations, overseeing a team of eight across two key divisions: Quoting and Contracts. Responsible for team training, quality assurance of all sales orders, and issue resolution. Manages Salesforce Sales Cloud initiatives across the organization, including system improvements, health checks, and process support for broader platform implementations such as PSA and FSA. Maintains and updates Statements of Work (SOWs) in coordination with stakeholders. Supports new vendor partnerships and serves as a key resource for GSA contract management and RFP responses. Collaborates closely with executive leadership and cross-functional departments to drive process improvements and operational excellence.

NOTABLE ACCOMPLISHMENTS:

  • Progressed from front desk role to Director of Sales Operations over a 16-year tenure through demonstrated initiative, leadership, and strategic growth.
  • Created and scaled the Sales Operations department from a one-person support role to an eight-person team, now supporting both resale and consulting arms of the business.
  • Developed and implemented a comprehensive training program for Sales Operations team members.
  • Led Sales Cloud contributions to major platform implementations, including PSA and FSA, supporting organizational efficiency and sales process alignment.
  • Designed custom dashboards and reporting tools for executive leadership to track sales performance, pipeline health, and marketing ROI.
  • Maintains and evolves key Statement of Work templates in partnership with internal stakeholders.
  • Drafts and coordinates components of RFP responses to support sales team efforts and business development initiatives..

CERTIFICATIONS:

  • MAP Management & Fundamentals Workshop
  • Salesforce Platform Trainings (Sales Cloud, Sales Enablement, Reporting Tools)
  • Various Vendor-Specific Sales and Operations Training Programs

EDUCATION: Londyn uilt expertise through 16 years of hands-on experience, professional development programs, and ongoing technical training in sales systems, operations, and leadership.