Oct 21, 2022

OMT Service Limits

Service Level Agreement

The SLA specifies product and support service guarantees, remedies, and restrictions.

Other Service Limits

The Okta Management Tool enforces various service use limits as listed below. Some may be increased for-fee by contacting our Sales team.

Limit Exceeding LimitUpgradeable
24 hours between runs in a scheduled job
Cannot configure a job with <24 hours between runs
4 active, scheduled jobs on the same tenant
Cannot save the fifth job
1 active job running per tenant
Jobs will automatically queue
100 full backups retained
Oldest backup is deleted, unless it is the last full backup for a job
90 days of backups retained
Automatic deletion after 90 days
>90-day backups run slower
Longer retrieval results in slower runs